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How does an eSIM function, and what makes it different from a physical SIM?

An eSIM is a digital SIM that allows you to activate a mobile plan without using a physical SIM card. Once you purchase an eSIM from eSIMba.io, you can scan a QR code or manually enter the details to activate your plan instantly.

How do I install and activate my eSIM?

After purchasing your eSIM, you’ll receive a QR code via email. Simply go to your device settings, navigate to ‘Mobile Network’ or ‘Cellular’, and add a new eSIM by scanning the QR code. Follow the on-screen instructions, and your eSIM will be activated within minutes.

Can I use an eSIM alongside my physical SIM card?

Yes! Most modern smartphones support dual SIM functionality, allowing you to use both a physical SIM and an eSIM simultaneously. You can set mone for calls and SMS while using the other for data.

In which countries can I use my eSIMba.io eSIM?

Our eSIMs offer coverage in hundreds of countries worldwide. Whether you're traveling for business or leisure, you’ll have seamless connectivity in major cities and remote locations alike.

What types of plans does eSIMba.io offer?

We provide a variety of packages to suit different needs, including: Data-Only Plans for internet access Voice + Data + SMS Bundles for complete communication services.

Will my eSIM work immediately after activation?

Yes, as soon as you activate your eSIM and connect to a supported network, you can start using it instantly.

How do I check my remaining data, call minutes, or SMS balance?

You can monitor your usage directly through your device settings or by logging into your eSIMba.io account, where all balance details aredisplayed in real time.

What happens when my eSIM plan expires?

Once your plan reaches its limit, your data, calls, or SMS will stop working unless you top up. You will receive notifications before your plan expires so you can buy a new one.

Can I transfer my eSIM to a different device?

Some eSIMs can be transferred, but others are tied to the original device. Check with our support team if you need to move your eSIM to a new phone.

What should I do if I have issues with my eSIM?

Our 24/7 customer support team is always available to assist you. If you experience any issues, contact us through live chat or email, and we’ll help resolve them as quickly as possible.

Are there any hidden fees?

No, eSIMba.io operates with full transparency. The price you see at checkout is the final amount you pay—no unexpected roaming charges or hidden fees.

Is an eSIM more secure than a physical SIM card?

Yes! An eSIM cannot be physically removed from your phone, reducing the risk of theft or loss. Plus, it offers the same encryption and security standards as traditional SIM cards.

What devices are compatible with eSIMba.io eSIMs?

Our eSIMs work with most modern smartphones, tablets, and smartwatches that support eSIM technology. Check our website for a full list of compatible devices.

Why should I choose eSIMba.io over other eSIM providers?

eSIMba.io offers flexible plans, global coverage, competitive pricing, and 24/7 support, ensuring a seamless travel connectivity experience without extra costs or complicated setups.

Still have questions? Contact us anytime—we’re happy to help!

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